Limited Lifetime Warranty
Limited Lifetime Warranty

Tenneco Inc. warrants qualifying Monroe® products against defects and wear-out when used on private passenger cars and light trucks under normal operating conditions for as long as such original purchaser owns the vehicle on which they were originally installed.
Limited Lifetime Warranty

Qualifying Products
  • Monroe® OESpectrum® Shocks and Struts
  • Monroe® Reflex® Shocks and Struts
  • Monroe® Quick-Strut® replacement assemblies
  • Monroe® Gas-Magnum® Shocks

Tenneco's obligation under this warranty is limited to replacement of the worn-out or defective product in accordance with this warranty. Cost of removal and installation are not included, and any incidental and consequential damages are excluded under this warranty, regardless of when the failure occurs. This warranty has no cash value. This warranty does not apply to products which have been modified, improperly applied or installed on vehicles used for commercial or racing purposes.

To make a claim under this warranty, return the worn-out or defective product with the dated original receipt to the dealer or retailer from whom it was purchased or to a Tenneco dealer for verification and exchange under this warranty.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Any implied warranties you may have under state law are limited to the same duration as this warranty. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusion may not apply to you.

Tenneco will contact warranty-serviced consumers to conduct customer satisfaction surveys relating to product and warranty service. Survey activity will provide valuable feedback and help measure the level of consumer satisfaction in different markets.

For questions about the limited lifetime warranty, please contact our customer service department at 1-734-384-7898.

WARRANTY FORM - SERVICE PROFESSIONAL / RETAILER USE ONLY

Warranty Claim Form Adobe PDF (76 kb).

Warranty Claim Form Adobe PDF (52 kb - Spanish).

Warranty Claim Form Adobe PDF (78 kb - French).