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Monroe: The #1 Manufacturer of Shock Absorbers and other Ride Control Products.
MONROE SHOCKS & STRUTS: e-Catalog


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MONROE SHOCKS & STRUTS: Support

Monroe's Technical Support will help you find answers to the most frequently asked product and installation questions and provide invaluable technical training information. If you need additional information or assistance, Monroe's Ride Control Technical Assistance Team can assist you.

MONROE SHOCKS & STRUTS: Promotion Rebate Inquiry

Save yourself time by finding answers right here! For Canadian offers, click here.

What is the status on my rebate?

If the promotion you are inquiring about started after September 1, 2014 quickly and easily find the status at http://tenneco-status.rewardpromo.com/OrderSearch to search by your tracking number, phone and zip, or name and address.

WALKER® EXHAUST SYSTEMS: FAQ

If you are unable to find your rebate or have any further questions, we are more than happy to help. Please contact us at tenneco@young-america.com or by calling 1-888-357-6937.

If the promotion you are inquiring about ran before September 1, 2014 please email us at programhq@tenneco.com.

My rebate was just approved. When should I expect to see my reward?

Please allow 2-3 weeks from the date your rebate was approved to receive your prepaid card. Your prepaid cardwill be mailed to the address on your rebate form. If you have not received anything in this timeframe, you can call Citibank at 1-800-522-7458.

I lost my receipt. Can I still get the rebate?

Your dated sales receipt is required for the rebate. However if you have lost your receipt you may be able to obtain a copy from your Installation Service Provider.

Do I need to include a UPC label with my rebate form?

If you purchased online you must include the UPC label from the carton or packaging. If you purchased from a Service Provider who installed the product for you and itemized the installation on your sales receipt, you do NOT need to submit the UPC label with your rebate form. In all cases, the dated sales receipt is required.

The rebate has expired and I haven’t sent in my form yet.
Can I still get the rebate?

Our promotions are planned for very specific time frames. In order to qualify for a rebate you must purchase the product during these time frames and postmark your rebate form by the deadline. These key dates are unique to each promotion.

Are there any promotions running right now?

We publish all promotions and rebates here at http://offers.tenneco.com.

What is the balance on my prepaid card?

Please visit the website printed on the back of your card to get your balance or call the card issuer. For Citibank cards, call 1-800-522-7458. For Chase cards, call 1-918-858-6167.

My rebate form was denied. What can I do now?

You should have received notification with the reason your claim was denied. Please refer to your notification for instructions on any actions you may take. If you need further assistance, please contact us at tenneco@young-america.com or 1-888-357-6937.

For inquiries or questions not addressed in the FAQ’s, or if immediate assistance is needed,
here is how to contact us. We are more than happy to help you.